Shangri-La Golden Sands, Penang, Batu Ferringhi
About the Hotel
Shangri-La Golden Sands, Penang is recognized as one of Malaysia's leading family-friendly resorts. Located along Batu Ferringhi beach, this 4-star establishment features Malay-inspired design and modern amenities for a relaxing tropical getaway. With facilities designed to cater for guests of all ages, the resort offers an array of recreational activities and dining options aimed at creating memorable experiences.
Location
Shangri-La Golden Sands is situated 35 km from Penang International Airport, along Batu Ferringhi beach. Local attractions such as the Batu Feringgi Night Market and Penang National Park are easily accessible. Guests can use complimentary shuttle services, taxis, or local bus routes to explore the island and its rich cultural heritage.
Rooms
The resort offers 387 comfortable guestrooms and suites with traditional Malay decor, perfect for both families and couples. Selected suites feature pull-down Murphy beds for additional sleeping space and can be retracted during the day. Each room is equipped with modern conveniences, including 43-inch SMART televisions, high-speed Wi-Fi, and private balconies with views of the ocean or lush gardens.
Eat & Drink
Sigi's Bar & Grill is an Italian restaurant located directly on the beach, offering a menu of grilled seafood and barbecue meats. The Garden Café serves a range of international and local favorites, with themed buffet dinners available during weekends and festive periods. The Lobby Lounge provides a tranquil spot for afternoon tea or light refreshments in an open-air setting, overlooking tropical greenery.
Leisure & Business
The resort features an outdoor Splash Zone designed specifically for children, including water slides and splash pads. Adults can unwind in the whirlpool surrounded by palm trees, while the gymnasium offers fitness equipment and scheduled workout classes. The Eco Centre educates guests on turtle conservation, while the on-site Cool Zone Kids Club hosts daily activities for young guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Garden area
- Leisure/ TV room
- Spa & wellness centre
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel has the potential to reclaim its former glory from years past but falls short of delivering that 'wow' factor like some other top destinations. The rooms are comfortable and spacious, complete with a good-sized balcony, offering a pleasant stay. However, it lacks the impact seen in top-tier hotels in Kuala Lumpur.
The hotel rooms were a bit underwhelming, showing signs of age and in need of refurbishment considering the price paid. However, the service was attentive despite heavy traffic, especially at the Kids club. The location was convenient with easy access to outside food and the night market, though some areas lacked buggy services. The dining experience had room for improvement in quality and variety. Overall, the facilities were satisfactory but not exceptional.
I had a mixed experience at the hotel. The rooms overlooked the car park and Mosque, which was a unique view, but they felt really old, especially the toilets needing an upgrade. I did appreciate the very big twin single bed though. The service was exceptional with the staff being very friendly and accommodating. However, the whirlpool was not working properly during my stay. The location was quite central, but a bit outdated and with some staff using mobile phones inappropriately. The dining was decent with a variety of breakfast options, although it could use some updates. Overall, a decent stay considering the value for money.
The hotel is right on the beach with landscaped pools, but the rooms need some attention. The service was a mix of friendly and loud. The location is convenient but had some cleanliness issues. The dining experience was overcrowded and repetitive.
The hotel has a lovely pool area overlooking a graveyard, but the rooms are old and in need of refurbishing. The service was mixed, with some staff being friendly and others not as helpful. The location, right on the beach in Hambantota, Sri Lanka, is great for beach trips. The dining experience had a variety of options but could get crowded. Facilities are in need of upgrading.
I had a wonderful stay at the hotel. The rooms were spacious, quiet, and had a gorgeous view of the beach and pool. The bed was very comfy, and the bathroom was a nice size. The price I paid was incredibly cheap for such quality. The service was friendly and helpful, although perhaps could benefit from more courtesy training. The location was perfect for exploring the tourism area, with beautiful views and attentive staff. The dining experience was enjoyable, with a variety of food options, even for the kids. Overall, everything exceeded my expectations.
The hotel offers well-appointed, clean, and comfortable rooms with fabulous views despite some inconvenience with the location of the extra beds. The service is top-notch, especially from the friendly and helpful staff. The location is nice, particularly for those seeking relaxation or activities. The dining experience is good with a wide selection available. Overall, a great value for money with some minor room layout issues.
The hotel offers spacious rooms that are in need of refurbishment. While not up to the standard one would expect for a 2-star hotel, our adjoining rooms for the Lunar New Year with family were pre-booked. The friendly and helpful service made our stay enjoyable despite the room condition.
My stay at the hotel was wonderful! The rooms were spacious and came with a single bed and a king bed, perfect for our family of four. The service from the Guest Service Representatives was exceptional, always professional, polite, and friendly. The location was a plus, being right in front of the beach and close to the lively night markets. However, the dining options were a bit limited, and there were outside parties trying to sell activities near the hotel.
The hotel's location is awesome, right in the heart of town with convenient access to local amenities, but the external noise from the traffic junction and mosque can disrupt your sleep. The rooms weren't ready until late afternoon, and the level of service didn't quite meet the standards of a 4-star hotel. However, the pools and gardens are excellent for leisure, especially for families.
The hotel rooms were a mix of comfortable and well-equipped accommodation but somewhat below par for a 4-star rating. The service was average at best with some friendly and helpful staff. The location was great, offering easy access to various attractions. The dining options were varied but with limited choices. Overall, an okay stay with room for improvement.
The hotel's location is a major plus, right on the beach and near restaurants. The rooms are a bit worn and could use a deeper clean, but they are spacious. The staff is very friendly and attentive, although there seems to be a preference for foreigners. Dining offers a decent spread, and the breakfast starts early, which is convenient. The beachfront location is great for watersports, but cleanliness issues need addressing.
The hotel has a unique setting near a small mosque, making it a peaceful retreat. The cheerful and helpful service adds to the pleasant stay, although the lack of carpeting in the room can make it a bit cold. The location offers a variety of amenities for all age groups, but the dining experience may fall short in comparison to the main breakfast area.
The hotel offers a great location right on the beach in Batu Feringgi, with spacious areas and a well-thought-out setup for guests. The rooms need a refresh and were not as clean as expected on arrival. The friendly service stands out despite some shortcomings in standards, making it a decent choice for a relaxing stay.
The hotel has a prime location directly in front of McDonald's & 7/11 market, offering 24/7 convenience. The rooms, although spacious, could use some refurbishment, as the initial one I was given was dusty and smelly. The service was warm and welcoming overall, with the exception of a particular staff member. The dining options were varied and enjoyable, especially the long breakfast hours. The well-kept pool area and garden spaces were delightful to relax in.
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